Operations Manager

POSITION / TITLE: Operations Manager

REPORTS TO:  President


Incorporating our company values: Accountability, Continuous Improvement, Customer Focus, Integrity, and Quality, this position will oversee the day-to-day activities of manufacturing, ensuring that production is managed and performing efficiently and effectively while promoting customer satisfaction that positively impacts the financial performance of Reese Pharmaceutical. The Operations Manager is a key contributor to the development of the company’s strategy and goals and is a member of the management team.


  • Adds value as a key member of management; understands the business, financials, industry, customers, and strategy.
  • Maintains adequate staff by recruiting, selecting, orienting, training, developing, and performance management of production department, warehouse, and shipping employees.
  • Supervises employees; provides direction, coaches, trains, and develops; and manages performance to company goals and expectations.
  • Reviews, analyzes, and evaluates business procedures.
  • Implements policies and procedures that will improve day-to-day operations.
  • Ensures work environments are adequate and safe.
  • Plans, directs, controls, implements, evaluates, monitors, and forecasts budgets to achieve financial objectives. In conjunction with VP of Finance and President.
  • Develop and coordinate with VP of Finance and President on manufacturing capital plan.
  • Direct efforts to ensure facility and equipment are adequately designed, built, and maintained.
  • Initiate and coordinate major projects, including purchasing of new equipment, plant layout and other continuous improvement objectives.
  • Ensures all product ships on time and is within quality standards.
  • Promotes and monitors quality assurance and regulatory compliance initiatives; ensures appropriate internal controls are implemented and operating, as designed.
  • Assists with the development of new products by assessing customers’ needs, business trends, and through analysis of competitors’ products.
  • Projects a positive image of the organization to employees, customers, industry, and community.
  • Maintains professional and technical knowledge by participating in continuing education efforts. (i.e., workshops, college level classes, seminars, professional organizations, etc.)
  • Creates and revises systems and procedures by analyzing operating practices, record-keeping systems, forms of control, and personnel requirements.
  • Performs other related duties as assigned.


  • Bachelor’s degree is required; degree in Business Management or a related field is preferred.
  • Diversified background with at least 5 years of related experience; 3 or more years of management/supervisory experience.


  • Lean manufacturing certification preferred.
  • Excellent written and verbal communication and interpersonal relationship skills.
  • Superior managerial and diplomacy skills.
  • Experience with regulatory authorities, including inspection preparation, execution, and response.
  • Extremely proficient in Microsoft Office Suite or related software.
  • Excellent organizational skills and attention to detail.
  • Excellent analytical, decision-making, and problem-solving skills.